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Old 17-11-08, 11:28 AM   #1 (permalink)
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Default Quality Management Testing Interview Questions




Quality Management Testing Interview Questions - Part I

1. QA & QMS

2. CMM implementation

3. What is matrix? what are its different types used in testing?

4. Consider we have established a QMS (ISO or CMM - whichever you know well)How would we identify ways to improve the QMS?


5. Hi, Good Day. In an very recent interviews, I was asked this question?1)How do you measure quality?2)Do you follow any process and what is that?3) By knowing a functionality How will you decide as to how many test cases you have to write for that functionality.Kindly explain.ThanksBalakrishnan
6. Whats the difference between ISO certification and CMM certification?


7. The Japanese way of Kaizen encourage small improvements day after day, continuously.

8. what is the difference between peer review and one to one review?

9. what is six sigma?

10. Benchmarking is the continuous process of measuring products, services and processes against the toughest competitors or those companies recognized as industry leaders
11. What is IMS system?How to"Assist SQA members of IMS systems" ?


12. TQM stands for _______________

13. I was asked in an interview recently, ok there is no proper process in ur current organization, but if u were given a chance to implement a process, then how would you go about implementing and streamlining the QC process in the organization. what would be the first steps to be taken towards this end?

14. Which the Following matches between the Japanese word "Seiri" for 5S and its meanings

15. How is PRODUCTIVITY of a software Product calculated?

16. What does the term QCD stand for

17. Prevention Cost is a ______ cost


18. What are the Ingredients of Deming’s system of Profound Knowledge

19. Deming’s TQM philosophy on Inspection is as follows:

20. Joseph Juran wrote the Book ________

21. Process means ‘What is actually done to create a product or deliver a service’.

22. What is QM Methodology?

23. Is V&V and QA/QC have some similarity ? Verifications seems to be synonyms with QA and Validation is synonyms to QC.Kindly extend your valuable comments.Thanks

24. What is the diff. between QA PLAN & PPQA PLAN ? What are the different types of PPQA REVIEWS?

25. what is the role of project plan in writing test plan?

26. Can anybody tell me how can maintain and get IEEE,ISO,PCMM I,CMM ,SIXSIGMA levels etc.

27. Give me an Examples of Non Conformity, Improvement Note, & Preventive Action, OR Case Studies for Quality Assurance Group.Thx

28. What is the role of management, employees and customers in TQM program?

29. The Pareto diagram is named after _______________

30. What are the range of values that are assigned for Severity or occurance or Detection
31. QC tools are also called as _______ tools

32. What is Bug Injection & Bug Detection Analysis?Why it is required

33. In TQM terms Metrics means ‘Ways to measure’.

34. How many Old Quality Control Tools are there ?

35. What is 80/20 Rule in Customer retention?

36. Why do you want to work as a QM Specilaist? Why not software development

37. what is meant by change request?

38. what is meant by version control?

39. what is meant by change control board?

40. what is KPA in QA?can u explain in detail

41. Benchmarking considers your own organisation as the one with industry Best Practices that lead to superior performance

42. Concurrent Engineering integrates product design & process planning

43. Cost of Rework is an Internal failure cost

44. PDCA Cycle is also called as ____________

45. what is meant by configuration item?

46. What is the difference between OPD and OPF KPAs of CMM?

47. QFD means

48. DFMEA is __________

49. whien synchronization point is there what is the need of wait function

50. As per TQM, ‘World-Class’ means,


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Old 17-11-08, 11:29 AM   #2 (permalink)
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Default Quality Management Testing Interview Questions

Quality Management Testing Interview Questions - Part 2


51. how can we measure the quality of application, in quality and quantity basis?

52. Deming believes that an atmosphere of fear makes the implementation of most of his other management points impossible

53. Which Level of CMMI implements V Model?

54. FMEA is _____________

55. Deming believes that it is enough if People in lower level practice total Quality

56. What is 5S?

57. Deming’s theory for Management is also called as

58. Quality means delivering products and services that

59. Deming’s said Quality is related to Economics

60. Benchmarking improves Customer satisfaction
61. What is a RPN in a FMEA

62. The RPN is used to prioritize items that require additional quality planning or action

63. Quality means conformance to specifications

64. Philip B. Crosby authored the book ___________
65. Who is called the ‘Prophet of Quality’

66. Dr Edward Deming formulated the PDCA Principle.

67. Deming Wheel is a constantly rotating ________ Cycle

68. Cause and Effect diagram is also called as ________________

69. _______________ developed Control Charts

70. What does PDCA mean?
71. Concurrent Engineering is also called as __________

72. Customer- Supplier-Process Approach to Quality is widely used especially in the context that ‘Customer is the King’, ‘Supplier is a Partner’ and ‘Process is a key Enabler’

73. Newell & Dale in 1991 said ‘Quality must be achieved in five basic areas: people, equipment, methods, materials and the environment to ensure customer’s need are met’

74. As per TQM, the TWO types of Customers for any organization are ___ and ___

75. According to ISO, Quality is the totality of features and characteristics of a product or service that bears on its ability to ______ a stated or implied need.

76. The Japanese term Poka Yoke means __________________

77. Arnold Feigenbaum is a pioneer in ___________

78. Deming advocates a ‘System of ___________ as a necessity in the training of every manager

79. TQM believes in awarding business based on Price Tag alone

80. Moller sees Personal Quality as the basis of all other types of quality.
81. The two standards of Personal Quality are

82. ____ ____ 's name is best known in relation to the concepts of Do It Right First Time & Zero Defects.

83. The TWO fundamental classifications of Quality Costs are

84. According to Moller, apart from Quality and Productivity, another Key vital area for any Quality Company is _________

85. What is the US Quality Award like Japanese Deming Award?


86. Which Category carries maximum weightage in Malcolm Baldridge Award?

87. Deming Prize is Awarded for development of quality tools and quality improvement programs

88. What are SMART Goals?

89. Basic Concept of TQM is "Unwavering Customer orientation or Focus on BOTH Internal and External Customer"

90. Concurrent Engineering faciliatates Simultaneous decision-making by design teams

91. What is Benchmarking

92. What does the Japanese Word Dantotsu mean?

93. In TQM, what is meant by the term 'Bring to the Table'?

94. In Benchmarking, Gap analysis is a method that helps identify the performance or operational differences between your process and that of your benchmarking partners, and to understand why the differences are there

95. Benchmarking makes you competitive

96. Benchmarking can be done only for Products

97. By doing Benchmarking we know the ____________ practices of the Industry

98. Who designed Poka Yoke ?

99. Poke Yoke devices prevent error from occuring

100. Poke Yoke devices are always Expensive and needs huge investment
101. 5S techniques are useful only in Production lines

102. 5S Philosophy focuses on effective work place organization

103. Which the Following matches between the Japanese word "Seiton" for 5S and its meanings

104. Which the Following matches between the Japanese word "Seiso" for 5S and its meanings

105. Which the Following matches between the Japanese word "Seiketsu" for 5S and its meanings

106. Which the Following matches between the Japanese word "Shitsuke" for 5S and its meanings

107. Systematic arrangement is used for the most efficient and effective retrieval

108. Kaizen is also called as ___________________

109. The key aspect of KAIZEN is that it is an on-going, never-ending improvement process

110. Kaizen is NOT a Gradual Approach for improvement

111. What are the 3Ms of Production?

112. The goal of Kaizen is to eradicate the three Ms

113. Failure Modes and Effects Analysis (FMEA) is methodology for analyzing potential reliability problems early in the development cycle where it is easier to take actions to overcome these issues, thereby enhancing reliability through design.

114. FMEA is used to identify potential failure modes, determine their effect on the operation of the product, and identify actions to mitigate the failures

115. PFMEA means Process FMEA

116. Control Charts are one of the 7 TQM Quality Tools

117. FMEA is done by a single Engineer

118. FMEA documents are prepared only once for a product or a process

119. QFD is a step-by-step technique for ensuring that the 'Voice of the Customer' is heard throughout the product development process so that the final product fully meets customer requirements

120. QFD fosters team work

121. QFD Block diagram is also called as _______________

122. QFD is also called ‘ Customer Driven Engineering’

123. A scatter diagram shows how two variables are ______

124. FMEA is reactive in approach

125. Seven Old Quality Tools are also called as ________ based Quality Management tools

126. The main purpose of the interrelationship diagram is to depict the relationships between different issues

127. The matrix diagram is a good tool to use to compare the efficiency and effectiveness of alternatives based on the relationship between two criteria

128. Arrow diagram is also called as _______ diagram


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